Visits

After selecting from menu the “Visits” functionality there is displayed search engine of available dates and arranged today visits in all of the of health care company where exists timetables with terms marked to be displayed within portal and these within which patient has/had visits. Depending on the system configuration, either all future free dates or free dates starting from tomorrow may be displayed.

The first step is to choose a clinic and click "Search" button. If there are any timetables of work of the staff or equipment in the clinic (even empty), then the page displays a grid of timetable. The grid has a column corresponding to all employees and equipment for which there are timetables of work in the clinic. Rows correspond in turn to possible hours of visits (grid is limited to the clinic’s working hours and every hour is divided into 12 parts for 5 minutes). At the grid there are marked all the available terms (only terms starting from tomorrow are displayed, past and today terms are omitted) and scheduled visits of patient (all) according to the scheme

  • future available dates are displayed in blue
  • arranged visits that do not require supplement the information or verification are displayed in green
  • arranged visits that require supplement the information or verification (attach referral, attach an insurance document, settlement of payments, cancel the visit because of changes in work timetable of doctor or equipment) are displayed in red
  • if the type of the visit appropriate for a given free date or appointed visit has defined color of highlighting, then in the upper right corner of the date / visit there is displayed spot in this color.

When you move the mouse cursor over a free date, availability or an appointment, in a tooltip there is displayed detailed information about the date, availability or visit accordingly (quick view).

 

In the form above the grid there are in addition the following navigation buttons:

  • <<< - allows to view the schedule on a month earlier than the current presented day
  • << - allows to view the schedule on a week earlier than the current presented day
  • < - allows to view the schedule on a day earlier than the current presented day
  • "Change date" - allows one to view any day, which should be indicated in the date field before pressing the "Change date" button
  • “Today” - alows one to view today's day
  • > - allows to view the schedule on a day later than the current presented day
  • >> - allows to view the schedule on a week later than the current presented day
  • >>> - allows to view the schedule on a month later than the current presented

Clicking on any of the above buttons changes the view of schedule for the appropriate day to which the button leads.

Clicking on a free date on the grid of schedule opens new window within which threre is button “Make reservation”.

 

After clicking this button visit at this term is being reserved for patient and appriopriate message informs about that fact or there appears information about lack of possibility to reserve the term (if somebody else has reserved this term in meantime, if patient has another visit appointed at the same time, etc.)

 

After clicking button “Close” reservation window is closed and within timetable grid there appears reserved visit (if reservation was possible to be done).

 

After clicking on reserved visit there appears new window with information about visit state. If visit was appointed by patient using portal and is in future, then there is button “Cancel visit” visible that allows to cancel planned visit. In the case of visits with the videoconsultation option, as long as the visit has not been marked as realized nor nurealized, the "Videoconsultation" button is additionally visible.

 

After clicking the "Video Consultation" button, depending on the system configuration, a chat window will open with the option of switching to video communication mode or video communicator window. If the system has been configured in such a way that the chat window opens, then at the bottom of the window there is a field for entering the text messages to be exchanged (the message is sent after clicking the Enter button on the keyboard) and a field for sending files (the file is sent after selecting the file from the disk ; the progress bar indicates the file transfer progress). Next to the field for entering exchanged text messages there is a "VIDEO" button enabling switching the messenger into the video communication mode.

 

If the system has been configured in such a way that the chat window opens and the "VIDEO" button is clicked in it, or if the system has been configured in such a way that the video communicator window opens, then the video communicator window will open. In the upper left part the doctor name and surname and image from the doctor's camera is displayed (if the indicator next to the doctor's name is red, it means that the doctor has not turned on the video communicator yet, if it is green, it means that the doctor has established a connection), in the upper right the name, surname and image from the patient's own camera is displayed (as the doctor will see it), in the lower part a chat and a field for entering exchanged text messages (sending a message follows after clicking Enter on the keyboard) and a field for transferring files (the file is sent after the file is selected from the disk; the progress bar indicates the progress of the file transfer). The connection between the patient and the doctor is established automatically after turning on the videocommunicators by both sides. To start video communication, you need a Firefox 61+, Chrome 67+, Opera 67+ or Safari 12+ browser.

 

Clicking the button “Cancel visit” releases reserved term and an appropriate message informs about that fact.

 

After clicking button “Close” reservation window is closed and the view of timetable grid is refreshed (if visit has been canceled it desappears from timetable grid and free term appears within its place).

 

In case of realized visits after clicking on visit within new window with information about visit state there is link also displayed allowing to preview disease history entered by the doctor during the visit (in PDF format).

 

In addition to scheduled visits visible on the schedule grid, a list of additional patient visits from a given day in a given clinic (if any) is displayed under the grid. By each of the additional visits there is the "More" button, which opens the details window of the visit as for scheduled visits.