Nemo-Q

Nemo-Q

The jHIS system is prepared for cooperation with the Nemo-Q queuing system. Cooperation is possible simultaneously with multiple instances of queuing system (eg. if the jHIS system is working in a healthcare institution having several branches and in each branch operates separate the Nemo-Q queuing system). The "Nemo-Q" functionality from the "Administration" menu is used to configure access to specific instances of queuing system. After selecting this function there is a list of already defined instances of queuing systems (if any is already defined), and at each of them there are buttons:

  • Test – checks whether the connection with queuing system is physically possible
  • Status – displays statistics of queuing system (the availability of a button depends on the configuration of the Nemo-Q system)
  • Edit – displays an edit form of the instance of queuing system
  • Delete – displays a delete form of the instance of queuing system

Below the list is the "Add" button for displaying the form of adding a new instance of queuing system.

To add a new instance of queuing system, use the "Add" button. When pressed, it displays a form for adding a new instance of queuing system, which should be completed and confirmed by pressing "Add" button. The instance’s name is typically the name of the location.

After adding a new queuing system, system’s data form automatically switches to editing mode to allow the entering positions operating in the queuing system

By clicking "Add cashier" system will prompt you to enter position’s number and then to enter the position’s virtual number. After entering, below data form of queuing system there will be shown the data of the added positions. You can add any number of positions, but you have to remember that they must correspond to positions configured in the Nemo-Q system.

If you need to modify the data of queuing system or any of the positions you should make changes in form and confirm them by clicking "Update" button. If you need to remove the position or positions, you should point checkbox at those positions, in the column "To remove" and confirm it by clicking "Update" button.

To modify data of an existing instance of queuing system you should click the “Edit” button at the appropriate instance from the list of instances of queuing system. You will see a form of edition, the same as described above.

To remove an instance of queuing system you should click the "Remove" button at the appropriate instance from the list of instances of queuing system. You will see a data form of instance of queuing system in read-only mode - clicking the "Delete" button under the form approves the removal of the instance of queuing system.

After adding a new instance of queuing system or modifying an existing instance you should to be sure check its availability. For this purpose use the "Test" button at the appropriate instance from the list of all instances. When pressed, the jHIS system tries to connect to the IP address on a given port, and checks whether the address WSDL is available and displays the appropriate message about the availability or unavailability of the instance of queuing system.

If the system jHIS reports that the instance of queuing system is not available, it means that either the data of that instance were wrongly entered (as such should be corrected) or queuing system was not configured properly (which should be corrected in the Nemo-Q queuing system). To view statistics of particular instance of queuing system, use the "Status" button at the appropriate instance from the list of all instances. When pressed, the corresponding statistics are displayed (if for this instance is defined WSDL address of NQWSSuprvs network service). In the statistics for each type of ticket existing in queuing system, the following information are displayed:

  • Number of recently called ticket of particular type
  • Open cashiers number (serving patients at a time) able to serving patients with tickets of the particular type
  • Serviced tickets number (of patients) in main queue
  • Waiting tickets number (of patients) in main queue
  • Longest waiting time - (of patients ticket) in main queue