Portal for patients - introduction

  • Portal URL can be found in the Administration -> Configuration form

For jHIS system dedicated internet portal has been created that allows patients for arranging visits using internet, canceling visits arranged using internet, insight into the history of the disease, preview of prescriptions issued and browsing diagnostic examinations results. Access to portal is granted for patients which reported to registration of any unit of health care company a wish to use portal and that fact has been marked within the jHIS system (field “Access to internet registration” in “Contact” tab within patient card) and for patients that have registered themselves using internet. Login for portal is patient e-mail address and password is generated automatically by jHIS system and is sent to patient e-mail address at the moment when he declares intention to use portal or when registration application becomes verified.

To register oneself using internet one has to click the button “do register” (this button is available only if health care company allows to register patients using internet which is configured while introducing portal). Then there appears registration form, which is to be filled and accepted by clicking the button “register”.

If application for has been filled correctly, system informs with an appropriate message about its accepting (in case of error message one has to correct data within the form and renew an attempt of registration).

Accepted application has status of unconfirmed. While accepting order, message to patient email address is sent with link that allows to conform application. After clicking the link within email message by the patient, there appears information about application confirmation.

Confirmed applications are verified (manually by employees of health care company or automatically when possible as described within the chapter of “Patients (internet applications)”). When application is verified positively, patient receives message with access password for the portal to his email addres.

If patient has already an account within portal and he forgets his password, he can report to any unnit of healthcare company and ask for generation of new password (that's what registration employee can do by clicking the button “Generate new password for internet registration” in “Contact” tab within patient card) or he can enter his email address into portal login form and click the button “remind password”. In both cases password allowing to log into portal will be sent do patient e-mail address.

After logging to portal there appears start page whicg contains:

  • header (repeated on each page of portal) ant within it
    • system logo – by clicking logo patient is directed to start page independently what page he is currently viewing
    • menu allowing to access particular functionalities of portal
    • linkt to language versions allowing to change user interface into different language
    • patient login
    • link allowing to logout from portal
  • content appropriate for logged user, including informations about planned visits and results of diagnostic examinations recently introduced (since the user last logged in to the portal) and visit history with access to details of each visit
  • footer (repeated on each page of portal) ant within it
    • name and version of system
    • logo of jPALIO technology – by clicking this logo software producer web page appears there in new window/tab of the browser

Portal contains the following functionalities:

  • Password – functionality allowing to change patient pasword
  • Visits – functionality allowing to appoint visits by patient, to browse visits already appointed and to cancel visits appointed by patient using portal
  • Examinations – functionality allowing to browse results of diagnostic examinations of patient
  • Prescriptions - functionality that allows you to view issued paper prescriptions and eprescriptions

Moreover within menu there is position “Start” which when clicked allows to go to start page of portal, also in the menu there can be additional positions defined by jHIS system administrator.