Contact

In the "Contact" tab is a form with address and contact data of the patient.

The form allows you to enter three addresses: (residence in Poland, permanent residence, residence abroad), three contact information (phone number, mobile phone number, e-mail address) and two channels of notifications for the patient.

The home address of the patient is mandatory to be completed with the address of residence in Poland. The postal code can be entered both with and without a dash (then the system will automatically change its format by adding a dash between the second and third digits). After entering the correct postal code, the post office, country, and province are automatically filled in. Moreover, if there is one commune for a given postal code, the name of the commune and TERYT are also filled in automatically. Moreover, if for a given postal code and a given city there is one TERYT of the city, then it is also filled in automatically. Moreover, if there is one TERYT street for a given postal code, city and street, then it is also filled in automatically. Hints are displayed when entering the city name. When entering a commune name, hints are also displayed, and when selecting a commune from the list of hints, TERYT is filled in automatically. When entering the name of the locality in the field "TERYT of the city" (the field TERYT must be filled in beforehand), a list of hints will be displayed, and after selecting an item from the list of suggestions TERYT of the city is filled in automatically. When entering the street name in the field "TERYT the street" (the field TERYT of the town must be previously filled in), a list of hints is displayed, and after selecting an item from the list of suggestions TERYT the street is filled in automatically.

When completing the registered address, there are identical mechanisms as for home address. If the patient's registered address is the same as the home address of the patient, then in a very simple way you can copy data from home address to registered address by selecting in the "Registered address" tab "the same home address” field.

Home address abraod is important for patients insured under the provisions of coordination and for refugees. At its fulfillment, there are not used hints nor automatic additions.

Contact details are telephone numbers and e-mail address of patient together with any comments regarding this data (e.g. "mother's phone number"). Here you can also select by which channels the patient wishes to receive notifications of visits (SMS, e-mail), if the patient wants to receive any notification. Fill in the contact information is not mandatory, but if a patient wishes to receive notification via SMS, the mobile phone number will become mandatory and by analogy, if the patient wishes to receive notification by e-mail, then entering e-mail address will be mandatory. If by the two channels, then entering either the phone number as the e-mail address will be required. Also within contact data one can mark whether patient wishes to have access to internet registration (internet registration gives possibility to the patient for arranging visits himself using internet). Marking this option one has also to enter patient e-mail address, which will be used as login for internet registration. After marking option “Access to internet registration” (if it has not been marked) and saving data one has to use the button “Generate and send password for internet registration” to generate and send to patient e-mail address new password for internet registration.

If the patient uses the Internet Patient Account, then the "Uses IKP" box should be checked, which will be an indication for the doctor issuing e-prescriptions that there is no need to print paper versions of e-prescriptions to the patient.

In turn under the form are following buttons:

  • Save - save changes and remain in the "Contact" tab of patient’s card
  • Save and exit - Save changes and return to the search engine of patients
  • Cancel – undo the changes and remain in the "Contact" tab of patient’s card
  • Generate and send password for internet registration – generates and sends to patient address e-mail new password for internet registration 169
  • Generate a new Internet registration access token - generate and send to the patient's e-mail address a new token (link) enabling temporary access to the Internet registration without logging in
  • Messages – sending an email / SMS message to the patient and previewing sent messages
  • Back to patients search - back to search engine of patients without saving changes

Independently from used saving button before saving data to a database system verifies their correctness. In case of irregularities displays an error message indicating what should be corrected in the form. In case of such message data in the form should be corrected according to the message and retry to save. Correct saving ends with a message about the successful completion of the operation and displays patient’s data form (when to save the data is used "Save" button), or displays a message about the successful completion of the operation and search engine of patients (when to save the data is used the "Save and exit" button).

To send an email / SMS message to the patient, click the "Messages" button. A new window will open with a form for sending messages. The form has fields for writing an email (if the patient has an email address) and SMS (if the patient has a mobile number). After entering the content of the message and clicking the "Send" button, it is sent to the patient. Below the form, a list of all messages sent to the patient from this level is displayed with the possibility of marking them and printing marked ones.